Trusted by industry leaders
Reach customers instantly during outages, send restoration updates, and automate billing reminders — to hundreds of thousands of accounts without overwhelming your call center.
Automate the updates your customers expect — appointment reminders, order status, school alerts, rent reminders, and more — without tying up your phone lines.
Appointment reminders, confirmations, rescheduling, and waitlist alerts
Learn more →Order confirmation, ready for pickup, delivery ETA, and table ready
Learn more →Outage alerts, restoration updates, billing reminders, and account messages
Learn more →Booking confirm, pre-arrival check-in, room ready, and checkout reminders
Learn more →School announcements, parent notifications, attendance alerts, and emergencies
Learn more →Maintenance updates, rent reminders, lease renewals, and building notices
Learn more →
Brazeno Engage combines journeys, automation, two-way conversations, and AI insights in one intuitive self-service portal. No developers needed.
Ask plain-English questions about your data — "How many SMS failed last week?" — and get instant answers and live charts. Powered by your real department data.
Build multi-step journeys across SMS, Email, and Voice. Set wait periods, branch on live data (e.g. payment status), and enrol contacts via list, schedule, or API webhook.
Manage real two-way SMS conversations in a live chat interface. Track Unreplied, Replied, and Closed threads. Reply instantly — no page reload needed.
Drop a CSV via SFTP or upload from the portal and your pre-configured campaign fires automatically. Configure once — no manual steps per send.
Keyword-triggered two-way reply flows built with a drag-and-drop canvas. Add Wait and Branch nodes, handle STOP opt-outs automatically, and track every session live.
Engage is your command center. Every other Brazeno product is designed to extend it — adding AI conversations, raw API power, field dispatch, and logistics notifications.
The complete omni-channel engagement platform — and the hub every other Brazeno product is built around. Engage gives your team AI-powered campaigns, multi-step journeys, two-way SMS chat, file-triggered automated sends, keyword-driven workflows, OTP analytics, and a real-time delivery dashboard. All self-service. No developers required, ever.
AI chatbot that handles inbound conversations autonomously, deflects call center volume by 70%, and routes resolved threads back into Engage for visibility and follow-up.
Learn more →The messaging backbone that powers Engage under the hood. Enterprise SMS, MMS, Email, and Voice APIs — exposed directly for developers who need raw programmatic access at scale.
Learn more →Extends Engage for property, security, and facilities teams. Smart incident intake, escalation workflows, automated time tracking, and invoicing — all messaging through Engage.
Learn more →Real-time delivery tracking and customer notification for logistics teams. Shipment updates, driver alerts, and ETA messages all delivered through Engage's messaging backbone.
Learn more →Full-stack applications from concept to deployment, built to integrate with your Engage deployment.
Learn more →API integration, data sync, and legacy modernization with enterprise-grade reliability.
Learn more →Digital transformation, cloud strategy, and technology roadmap planning.
Learn more →No complex setup. No developers needed. Just sign in, build, and start engaging your customers.
Secure SSO login with optional MFA. If you manage multiple departments, all data — messages, contacts, campaigns — is scoped to the one you select.
Create reusable message templates with dynamic variables, upload contact lists from CSV, configure keyword workflows, and design multi-step Engagement Hub journeys.
Send ad-hoc campaigns, trigger automated runs via SFTP file-drop or portal upload, enrol contacts via API webhook — then watch delivery in real time with the AI Assistant at your side.
Platform fee plus included SMS, email, and voice. Carrier fees included. Plans from $59/mo.
Join industry leaders already using Brazeno to reduce call center volume by 70%, automate workflows, and scale communication to millions.
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