Brazeno Last Mile

Orders In. Routes Out.
Customers Informed.

Zone-based scheduling, automatic capacity management, optimized driver routes, and SMS updates at every step — a complete pickup and delivery operations platform powered by Brazeno's messaging backbone.

🗓️ Smart Scheduling

Orders schedule
themselves

Every new order is automatically assigned to a service zone — by ZIP code or nearest geographic match — and slotted into that zone's pickup day. Capacity rules are enforced automatically: when a day fills up, overflow rolls cleanly to the next cycle.

  • Zone-based routing — ZIP mapping with geographic fallback for unmapped addresses
  • Per-day capacity limits — package volume and stop-count caps respected automatically
  • Overflow handling — excess orders roll to the next cycle, no manual juggling
  • Address geocoding — optional Google Maps integration for precise placement
Zones — Weekly Schedule
Zone A — South Bay / Harbor
7 of 8 stops · 6 of 8 packages
Monday
Zone B — Westside
8 of 8 stops · FULL — overflow → next week
Tuesday
Zone C — Southeast / Gateway
4 of 8 stops · 5 of 8 packages
Wednesday
Zone D — Inland / East Corridor
3 of 8 stops · 3 of 8 packages
Thursday
Route — Zone A, Monday June 15
1Harbor Gateway — 2 pkgs8:15 AM
2San Pedro — 1 pkg8:50 AM
3Wilmington — 2 pkgs9:25 AM
4Carson — 1 pkg10:05 AM
⚡ Optimized — 22% shorter than naive route Export CSV for driver →
🗺️ Route Optimization

Shortest path,
every day

Each pickup day's stops are sequenced with a Nearest Neighbor algorithm refined by 2-opt improvement — proven routing math that cuts drive time and fuel. Re-optimize on demand when orders change, and hand drivers a clean CSV export.

  • Automatic sequencing — stops ordered for minimal total distance
  • One-click re-optimization — recalculate any route when plans change
  • Driver-ready CSV exports — route sheets with addresses and instructions
  • Special instructions per stop — gate codes, contact notes, package details
Customer Experience

Self-service orders, automatic updates

Customers place their own orders on your branded public form — no account needed — and stay informed by SMS from confirmation to completion.

🌐

Branded Public Order Forms

Each business gets a unique public URL with its own branding. Customers submit pickups in seconds — no login, no friction, instant scheduling.

📱

SMS at Every Step

Order confirmations and pickup notifications sent automatically through Brazeno's messaging backbone, with delivery receipts tracked per message.

🛡️

Opt-Out Compliance

Customer opt-outs honored automatically with a full notification audit log — every message accounted for, every preference respected.

🏢

Multi-Tenant by Design

Run multiple businesses or brands on one deployment — each with its own zones, branding, public order URL, and messaging configuration.

🔌

Provider Flexibility

Messaging is provider-agnostic — powered by Brazeno Integrate out of the box, with support for other major SMS providers if you need them.

📊

Operations Dashboard

Filter pickups by zone and date, drill into stop details, monitor capacity across zones, and export everything your drivers need.

Built for Logistics Teams

Ready to streamline
your last mile?

See how pickup operations run themselves — from customer order to optimized route to delivery confirmation.

Book Your Demo