Multi-step journeys that adapt to live data. Two-way conversations at scale. Campaigns that fire from a file drop. And an AI assistant that answers questions about it all — across SMS, MMS, Email, and Voice.
Enrol contacts into multi-step journeys — sequences of messages, wait periods, and decision points that run automatically over days or weeks. Journeys check your live systems and branch accordingly: a payment reminder that stops the moment the invoice is paid.
Configure a campaign once — template, channels, column mapping — and from then on, every data file that arrives triggers a batch send automatically. Connect your billing system, scheduler, or CRM via SFTP, or upload directly from the portal.
Reply personally with a live chat interface, or let keyword-triggered workflows handle the conversation automatically. They co-exist on the same number — workflows respond instantly, and your team can step in any time.
Available on every page, the AI Assistant understands your department's messaging data. Ask plain-English questions and get instant answers, failure analysis, and live charts — no SQL, no exports, no analysts.
🔒 Strictly scoped to your department's data — never anyone else's.
Every message moves through a predictable lifecycle with full status history, timestamps, and provider references.
Channel-coded stats cards, daily volume charts, and flexible time windows from Today to Last 90 Days. Auto-refreshes every 60 seconds.
A rolling 30-day visual diagram per channel showing exactly where messages end up — delivered, failed, undelivered, or suppressed.
Search by number, email, or content. Filter by channel, status, and date range. Drill into any message for full delivery history and provider IDs.
Track one-time password delivery rates by day and channel — with built-in TTL, attempt limits, resend cooldowns, and fraud limits.
Reusable content with dynamic variable personalization, channel-aware editors, live segment counting, and real test sends before launch.
CSV uploads with automatic variable mapping, 100K+ contact async processing, deduplication, and SFTP-fed canonical master contacts.
Single sign-on with multi-factor authentication. No passwords to manage.
Admin, Full Access, and Reporting roles with department-scoped permissions and audit logs.
STOP replies auto-suppress. Hard blocks across all campaigns, workflows, and journeys. TCPA-aware.
Phone numbers and emails are partially masked in the UI by design to protect contact data.
Optionally hold campaigns in Pending Approval until an admin signs off before any message queues.
Test everything end-to-end with zero real deliveries — sends are logged but safely discarded.
Data, contacts, and campaigns fully scoped per department. Switch context with one click.
Real-time status events pushed to your systems with exponential-backoff retry on failure.
Get a personalized walkthrough of journeys, automation, two-way chat, and the AI assistant — tailored to your industry and use case.
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